The Momentum team is celebrating the success of Vima Moorghen, our Client Services Specialist, for her recent win at the WA Better Business Awards.
We are delighted to announce that Vima Moorghen, our Client Services Specialist (Finance), has been awarded the 2022 Better Business Award for Best Loan Administrator in WA – an accolade she has claimed for the second consecutive year.
Hosted by leading news publication for Australian mortgage brokers, The Advisor, the Better Business Awards is a state-based awards program which attracts entries from across WA’s leading banking and mortgage broking businesses.
We are immensely proud of Vima for this much-deserved win, which serves as due recognition for the hard work and dedication she puts into supporting our clients.
How Vima supports Momentum Wealth clients
With a Bachelor of Commerce in Accounting and Banking and extensive experience in the lending industry, Vima brings a wealth of knowledge to her role at Momentum Wealth.
As our Client Services Specialist, she plays a crucial role supporting clients and our finance brokers, so that each Momentum client enjoys a stress-free and streamlined loan application process.
As loan administrator, she also supports our brokers in facilitating annual loan reviews to ensure every client consistently has the right loan in place for their needs, at the best possible interest rate.
As Vima explains, “This inspires confidence in our customers that we are actively looking after their needs.”
She adds, “Every day I look for opportunities to learn new things. Gaining a broader and more holistic understanding of each client helps me to service their needs more effectively.”
Impressive client dedication
Caylum Merrick, Momentum’s Finance Team Leader, says, “Vima’s dedication to our clients is impressive.”
“From accommodating clients’ needs such as after-hours loan doc signing, to providing help with post-settlement account maintenance, she always goes the extra mile to provide outstanding customer service.”
Many of Momentum’s clients have come to rely on Vima as a transparent and trusted source of support.
Caylum adds, “She is truly passionate about helping our clients benefit from our unique solutions and tailored service”.